Terms of Service

Welcome to AgencyInsights. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using AgencyInsights ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

AgencyInsights provides automated client reporting solutions for marketing agencies. Our Service allows you to:

• Create and manage client reports
• Integrate with various marketing platforms
• Automate data collection and reporting
• Collaborate with team members
• Access analytics and insights

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password
• Accept all responsibility for activity under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or illegal activities
• You fail to pay applicable fees
• Your account remains inactive for an extended period

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code or viruses
• Attempt to gain unauthorized access
• Interfere with the Service's operation
• Use the Service for competitive analysis
• Scrape or collect data through automated means

4.2 Content Restrictions

You may not upload, post, or transmit:

• Illegal, harmful, or offensive content
• Spam or unsolicited communications
• Malware or malicious code
• Content that violates third-party rights

5. Intellectual Property

5.1 Our Rights

The Service and its original content, features, and functionality are owned by AgencyInsights and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain all rights to content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for providing the Service.

5.3 Feedback

If you provide us with feedback or suggestions, we may use them without any obligation to you.

6. Payment and Billing

6.1 Subscription Fees

• Fees are charged based on your selected plan
• All fees are exclusive of taxes
• Payment is due at the start of each billing period
• We accept major credit cards and other payment methods

6.2 Refunds

• We offer a 14-day money-back guarantee for new subscriptions
• Refunds are processed within 5-10 business days
• No refunds for partial months or unused features

6.3 Price Changes

We reserve the right to modify our pricing with 30 days' notice to existing subscribers.

7. Data and Privacy

7.1 Data Collection

We collect and process data as described in our Privacy Policy. By using the Service, you consent to such collection and processing.

7.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security.

7.3 Data Ownership

You retain ownership of all data you input into the Service. We do not claim ownership of your client data or reports.

8. Third-Party Services

8.1 Integrations

Our Service integrates with third-party platforms (Google Ads, Facebook Ads, etc.). Your use of these integrations is subject to the third party's terms and policies.

8.2 Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their content or practices.

9. Warranties and Disclaimers

9.1 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. The Service is provided "as is" without warranties of any kind.

9.2 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENCYINSIGHTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless AgencyInsights from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or data

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Termination

13.1 By You

You may terminate your account at any time through your account settings or by contacting support.

13.2 By Us

We may terminate or suspend your account immediately for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• At our discretion with 30 days' notice

13.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases
• We may delete your data after 30 days
• You remain liable for any fees owed
• Certain provisions survive termination

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to contact us to attempt informal resolution.

14.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except you may assert claims in small claims court.

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law provisions.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and AgencyInsights regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

16.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver.

16.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.

17. Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@myagencyinsights.com
• Address: [Your Company Address]
• Website: https://myagencyinsights.com